100% USA-Grown Cotton

Shipping Policy

Aloha! Thank you for supporting our organization. We appreciate your support and are committed to delivering your order with care whether your order is headed to the mainland or across the globe.

Processing and Delivery Time:

• Orders are typically processed within 2-3 business days (excluding weekends and Hawaii state holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

• Due to the nature of our products and our dedication to quality, please allow up to 2-4 weeks for your order to be processed and delivered. This timeframe includes processing, packaging, and shipping.

• Please note that due to our location in Hawaii, processing times may occasionally be slightly longer. We appreciate your understanding.

Order Tracking:

Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.

Shipping Rates and Delivery Estimates:

• We utilize USPS, FedEx, UPS, DHL, etc. for our shipments.

• The shipping method used will depend on the size and weight of your order, as well as your delivery location.

• Specific shipping options will be presented at checkout.

Shipping to the Mainland (Contiguous US):

• Standard Shipping: Estimated delivery time: 5-10 business days.

• Expedited Shipping: Options and estimated delivery times will be available at checkout.

International Shipping:

• Delivery times and rates vary depending on the destination and shipping carrier. Estimated delivery times will be provided at checkout.

• Please be aware that international shipments may be subject to customs delays.

Shipping from Hawaii:

• Please note that shipping from Hawaii to the mainland or internationally may take longer than shipping within the contiguous United States.

• Shipping costs may be higher due to the increased distance and transportation requirements.

Shipment Confirmation and Order Tracking:

• You will receive a shipment confirmation email with your tracking number once your order has shipped.

• You can track your package's progress using the provided tracking number.

Customs, Duties, and Taxes (International Orders):

• For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country.

• We are not responsible for any delays caused by customs.

Damages:

• We take great care in packaging your orders to minimize the risk of damage during transit.

• If your order arrives damaged, please contact us immediately at orders@divinewealthuniversal.space with your order number and photos of the damaged items.

• We will work with you to file a claim with the shipping carrier.

Lost or Stolen Packages:

• We are not responsible for lost or stolen packages.

• If your tracking information indicates that your package has been delivered but you have not received it, please contact the shipping carrier to file a claim.

Shipping Address:

• Please ensure that your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Returns Policy

All sales are final. We do NOT typically accept returns or exchanges. However, returns or exchanges may be considered under special circumstances, such as:

• If you received the wrong item.

• If the item arrived significantly damaged.

• If there was a clear mistake made on our behalf.

If you believe you qualify for a return or exchange under these special circumstances, please contact us within 7 days of receiving your order at orders@divinewealthuniversal.space with your order number and details of your request.

All return/exchange requests are handled on a case by case basis.

We reserve the right to refuse any return or exchange.

Contact Us:

If you have any questions or concerns about our shipping and returns policy, please contact us at orders@divinewealthuniversal.space

Updates to This Policy:

We reserve the right to update this shipping and returns policy at any time. Any changes will be posted on our website.

Returns Policy

• All sales are final. We do not typically accept returns or exchanges.

• However, returns or exchanges may be considered under special circumstances, such as:

  • If you received the wrong item.

  • If the item arrived significantly damaged.

  • If there was a clear mistake made on our behalf.

• If you believe you qualify for a return or exchange under these special circumstances, please contact us within 7 days of receiving your order at [Your Contact Information] with your order number and details of your request.

• All return/exchange requests are handled on a case by case basis.

• We reserve the right to refuse any return or exchange.

Contact Us:

• If you have any questions or concerns about our shipping and returns policy, please contact us at orders@divinewealthuniversal.space

Updates to This Policy:

We reserve the right to update this returns policy at any time. Any changes will be posted on our website.